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Our Waterfront location in Louisville will be closed on Friday, February 7th due to a water leak. For a full list of other branches that are open to serve you, please click on this banner to visit our locations page.

Central Bank Mystery Shopper Program

Thank you for your interest in the program. Details for participation are below.

We appreciate your consideration of the Mystery Shopper Program. Your input allows us to evaluate our customer service from the most important perspective – that of our valued customers.

To sign up now, please do the following:

  • Visit The Matrix Group

  • Click the “Log In To A Survey” tab from the top menu.

  • Enter the code CBMS in the “Participant Login” box.

Questions about the program?

Call The Matrix Group

859-263-8177